Field Service Engineer

Sterling-Hoffman Executive Search Located in: Connecticut
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Our client, a leading provider of lab equipment technical services, is currently seeking an accomplished Field Service Engineer to join the team. Here is an overview of the role:

1) Perform technical services on laboratory equipment
2) Diagnose and troubleshoot equipment problems
3) Communicate and collaborate with customers and service teams
4) Maintain service kits and prepare service calls
5) Follow internal and customer on-site procedures in a timely manner
6) Maintain and update time entries into service ledger on a daily basis
7) Maintain field service reports, service protocols and SOPs, as required
8) Understand goals and objectives of the organization
9) Promote perpetual sales and support model
10) Identify and communicate new sales and customer service opportunities


  • 1) Appropriate full-time work experience is mandatory (no students or fresh graduates please)
    2) Recent experience in the lab equipment technical services industry is strongly preferred
    3) Preference will be given to candidates with recent experience in field service engineering

    This role is a great opportunity for the right person looking to advance their career with a wonderful company. If you are qualified and think that you are a strong fit for this role, please apply ASAP!


Sterling-Hoffman is a retained executive search firm that specializes in representing life sciences and technology companies in matters of high impact talent acquisition. Our clients include market leaders and venture capital-backed startups in industries such as: medical device, biotechnology, pharmaceuticals, enterprise software, clinical research, and laboratory services. You may view more of our jobs here: Your privacy is important to us: we will never share your resume without your permission. Please note that only qualified applicants will receive a response. We encourage you to apply for as many jobs as you believe you are a fit for, but strongly suggest that you include your salary information as job seekers who provide salary information are likely to be reviewed sooner. ===================== TAGS: Biotechnology Jobs, Pharmaceutical Jobs, Medical Device Jobs, Biotechnology Recruiter, Pharmaceutical Recruiter, Medical Device Recruiter, Biotechnology Career, Clinical Research Job, Regulatory Affairs Job, R&D / Scientist Job, Product Manager Job, Medical Device Sales Job, Biotechnology Sales Job, Quality Assurance Job, Engineering Job, Laboratory Jobs, Microbiology Jobs, CEO Jobs, Marketing Jobs, Manufacturing Jobs, Oncology Jobs, Cardiology Jobs, Hematology Jobs, Medical Jobs


Seniority Level:
Experienced - Not Management
Preferred Industry Background:
Managing a team of:
Required Travel:

Base Salary:
Other Compensation: