Field Application Scientist

Sterling-Hoffman Executive Search Located in: New Hampshire
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Our client, a leading biotechnology company, is currently seeking an accomplished Field Application Scientist to join the team. Here is an overview of the role:

1) Acquire and maintain theoretical and practical knowledge of singleplex ELISA applications/workflows/plate readers and related automated open platforms for chromogenic and chemiluminescent detection systems
2) Execute assay and reagent troubleshooting, optimization and validation experiments
3) Assist existing customers with assay troubleshooting and data analysis
4) Acquire and maintain a scientific and competitive knowledge and market segment overview, in order to support customers and sales, and achieve quality service
5) Train other colleagues on new products/applications as necessary
6) Aid in developing training materials and provide high quality pre-sales and post-sales support, which includes customer visits, product/application demonstrations, seminars/workshops, sample analysis, email support, organization of user meetings and general follow-up on customer requests
7) Participate and lead in the organization and execution of customer support events, as required
8) Provide feedback to Sales, Marketing and R&D on market conditions and product opportunities
9) Work effectively with Sales to close key accounts measured through new product adoption
10) Track, record and document relevant information in CRM pertaining to all technical enquiries from customers and site visits
11) Support Sales in the achievement of regional sales targets by delivering product line specific, pre- and post-sales related customer support activities
12) Solve customer escalations effectively
13) Stay abreast with product and state-of-the art scientific knowledge, and apply these competencies


  • 1) A university degree is required. Although all candidates are welcome and encouraged to apply, preference will be given to those with degrees in a relevant field
    2) Appropriate full-time work experience is mandatory (no students or fresh graduates please)
    3) Recent experience in the biotechnology industry is strongly preferred
    4) Preference will be given to candidates with recent experience working in a customer facing role

    This position is critical to the team and requires a talent who is both driven and highly skilled. We are looking for real go-getters here, so if you are both qualified and ready to make an impact, please apply!


Sterling-Hoffman is a retained executive search firm that specializes in representing life sciences and technology companies in matters of high impact talent acquisition. Our clients include market leaders and venture capital-backed startups in industries such as: medical device, biotechnology, pharmaceuticals, enterprise software, clinical research, and laboratory services. You may view more of our jobs here: Your privacy is important to us: we will never share your resume without your permission. Please note that only qualified applicants will receive a response. We encourage you to apply for as many jobs as you believe you are a fit for, but strongly suggest that you include your salary information as job seekers who provide salary information are likely to be reviewed sooner. ===================== TAGS: Biotechnology Jobs, Pharmaceutical Jobs, Medical Device Jobs, Biotechnology Recruiter, Pharmaceutical Recruiter, Medical Device Recruiter, Biotechnology Career, Clinical Research Job, Regulatory Affairs Job, R&D / Scientist Job, Product Manager Job, Medical Device Sales Job, Biotechnology Sales Job, Quality Assurance Job, Engineering Job, Laboratory Jobs, Microbiology Jobs, CEO Jobs, Marketing Jobs, Manufacturing Jobs, Oncology Jobs, Cardiology Jobs, Hematology Jobs, Medical Jobs


Seniority Level:
Experienced - Not Management
  R&D / Science
Preferred Industry Background:
Managing a team of:
Required Travel:

Base Salary:
Other Compensation: